Privacy Policy for visitplace.co.uk

Introduction

This Privacy Policy describes how visitplace.co.uk collects, uses, and discloses your personal data when you visit and use our website, visitplace.co.uk. It also explains your rights regarding your personal data and how we protect it.

We are committed to protecting your privacy and handling your data in a transparent and responsible manner, in accordance with applicable data protection laws, including the UK General Data Protection Regulation and the Data Protection Act 2018.

1. Who We Are

• Website Name: visitplace.co.uk
• Website Owner/Operator: Ben Pollock
• Contact Email: hello@visitplace.co.uk

2. What Personal Data We Collect

We may collect and process various types of personal data about you, depending on how you interact with our Website:

• Information you provide to us directly:
  • Contact Information: Name, email address, phone number, postal address.
  • Communications: Records of your correspondence with us, including emails and messages.
  • Survey/Feedback Data: Information you provide when participating in surveys or providing feedback.
• Information we collect automatically:
  • Technical Data: IP address, browser type and version, operating system, device type, screen resolution, unique device identifiers, and other technical information about the devices you use to access our Website.
  • Usage Data: Information about how you use our Website, including pages visited, time spent on pages, links clicked, referral URLs, and search queries.
  • Cookie Data: Information collected through cookies and similar tracking technologies, specifically Google Analytics.

3. How We Use Your Personal Data

We use your personal data for the following purposes, based on the legal bases outlined below:

• To provide and maintain our Website:
  • Legal Basis: Performance of a contract with you.
• To improve and personalize your experience:
  • Legal Basis: Legitimate interests. We ensure these interests are balanced against your rights.
• To communicate with you:
  • Legal Basis: Legitimate interests, or Consent.
• To send marketing and promotional communications:
  • Legal Basis: Consent. You have the right to withdraw your consent at any time.
• To analyze website usage and trends:
  • Legal Basis: Legitimate interests. We use anonymized data where possible for this purpose.
• To ensure the security of our Website:
  • Legal Basis: Legitimate interests.
• To comply with legal obligations:
  • Legal Basis: Legal obligation.
• For business transfers:
  • Legal Basis: Legitimate interests.

4. How We Share Your Personal Data

We may share your personal data with the following categories of recipients:

• Service Providers: Third-party companies that perform services on our behalf, such as:
  • Hosting providers
  • Analytics providers
  • Email communication services
• These service providers are contractually obligated to protect your data and only use it for the purposes for which we disclose it to them.
• Legal and Regulatory Authorities: If required by law or in response to valid requests by public authorities.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
• With Your Consent: We may share your personal data with third parties when we have your explicit consent to do so.

5. International Data Transfers

As visitplace.co.uk is based in the UK, but your data may be processed by service providers outside the UK/EEA When we transfer your personal data outside the UK/EEA, we ensure that appropriate safeguards are in place to protect your data, such as:

• Standard Contractual Clauses: Approved by the European Commission, which obligate recipients to protect personal data to the EU standard.
• Adequacy Decisions: Transfers to countries deemed by the UK government or European Commission to provide an adequate level of data protection

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, accidental loss, destruction, or damage. These measures include:

• Encryption: Using SSL/TLS encryption for data in transit.
• Access Controls: Limiting access to personal data to authorized personnel on a need-to-know basis.
• Regular Security Audits: Conducting periodic reviews of our security practices.
• Data Minimization: Only collecting data that is necessary for our stated purposes.
• [Any other relevant security measures you employ, e.g., strong password policies, regular backups, firewalls]

8. Your Data Protection Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right to be informed: You have the right to be informed about how we collect and use your personal data. This Privacy Policy serves that purpose.
• Right of access: You have the right to request a copy of the personal data we hold about you.
• Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You have the right to request that we delete your personal data in certain circumstances.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
• Right to object: You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing.
• Rights in relation to automated decision-making and profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

To exercise any of these rights, please contact us at hello@visitplace.co.uk. We will respond to your request within one month.

9. Children’s Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us, and we will take steps to remove that information from our systems.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated Privacy Policy on our Website and updating the “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: hello@visitplace.co.uk

12. Complaining to the ICO

If you are not satisfied with our response to a complaint or believe we are processing your personal data unlawfully, you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority for data protection issues.

• ICO Website: https://ico.org.uk/
• ICO Contact Details: https://ico.org.uk/global/contact-us/

Last Updated: June 2, 2025